I forgot my password. What should I do?
I forgot my password. What should I do?
No worries. When signing in, click "Forgot password?" and enter your username or email.
We'll send a link to reset your password to the email associated with your account.
Why is my profile blocked?
Why is my profile blocked?
We block accounts that break our policies. For more details, please contact us at [email protected].
Please do not create new accounts, as they will be blocked immediately. Also, we reserve the right to withhold all the payments on blocked accounts.
Why my profile is hidden?
Why my profile is hidden?
In this article, we will explain the different statuses of your account, why it might be visible or not, and how to ensure you're always ready for new bookings.
How do I delete my account?
How do I delete my account?
We’re so sorry to see you go, but we respect your decision. If you’ve chosen to delete your account, here’s how you can do it:
From the Website:
Click on your Profile menu in the upper-right corner of the screen.
Go to Account Settings.
Locate the "Delete account" section.
From the Application:
Click on your Profile menu in the upper-right corner of the screen.
Select "Edit."
Find the "Delete account" button.
Before deleting your account, we encourage you to withdraw your earnings. Once your account is deleted, all data, including earnings, is cleared and cannot be restored. If you still wish to proceed with the deletion despite having leftovers, please contact our support team for manual confirmation.
☝🏻Keep in mind, deleted accounts cannot be recovered.
Can I reactivate my deleted account?
Can I reactivate my deleted account?
Unfortunately, once an account is deleted, all data is permanently removed and cannot be restored. Please be sure you're ready to close your account before making this decision.
If there are any issues or feedback you'd like to share that could help us improve, we'd love to hear from you. Feel free to reach out to our team with your thoughts or suggestions.