Appendix to General Terms and Conditions
A LiveXP Tutor is an individual who has registered on the LiveXP platform to provide personalized educational assistance in learning foreign languages on the LiveXP platform, helping students enhance their understanding and skills through one-on-one lessons.
If you are considered as a Tutor, before you start sharing your expertise with eager language learners, please carefully review and agree to the following Terms.
Acceptance of Terms:
a. By registering as a tutor on LiveXP, you agree to comply with these terms and conditions. If you do not agree, please do not use our platform as a tutor.
b. By registering as a tutor on LiveXP, you confirm your reading and align to the LiveXP Performance and Collaboration Agreement.
Eligibility and Registration:
a. You must be at least 18 years old to register as a tutor on our platform.
b. You are required to provide accurate and up-to-date information during the registration process. Any misrepresentation may lead to the suspension or termination of your account. Please see our Profile Setup Requirements for full details.
c. LiveXP reserves the right to review, approve or decline all tutor applications without the obligation to provide a reason for the decision.
d. Information and content submitted is subject to review and approval before and after being made visible on Live XP.
Teaching Content:
a. LiveXP is not responsible for the supply of the teaching materials.
b. You are responsible for the creation, accuracy, and quality of the content you provide during tutoring sessions. Ensure that your teaching materials and methods align with LiveXP's guidelines and standards and meet the expectations of each of your students.
Professional Conduct:
a. As a tutor, you are expected to conduct yourself in a professional manner at all times. Treat students and LiveXP representatives with respect and refrain from engaging in any inappropriate, offensive, or discriminatory behavior. Please see our LiveXP Etiquette and Performance and Collaboration Agreement for full details.
b. As a tutor, you are expected to inform the LiveXP support team about any issues or conflicts with the other parties, as well as any kind of suspected user activity noticed at LiveXP.
c. As a tutor, you are expected to inform about inactive students who continuously miss the scheduled lessons (more than two in a row) and stay unresponsive to your messages.
Availability:
Clearly communicate your availability for tutoring sessions and adhere to the agreed-upon schedule. Notify students promptly if you need to reschedule or cancel a lesson.
Payment and Compensation:
a. LiveXP will compensate tutors based on the agreed-upon rates and payment terms. Ensure that your payment information is accurate and up-to-date.
b. Withdrawal/Payout Requests:
LiveXP will not process any third-party withdrawal requests or any requests to third-party bank accounts.
A tutor can withdraw the earned funds by submitting payout requests.
Before submitting the first payout request, the tutor is asked to verify their identity.
To verify their identity, the tutor needs to upload their identity documents (national passport, national ID, driving license) in accordance with the sample provided on the LiveXP platform.
LiveXP has the right to reject the uploaded documents if they do not meet the requirements as indicated within the LiveXP sample. In that case, the withdrawal request will not be processed till such documents are approved by LiveXP.
We reserve the right to request confirmation of the payout details used by the Tutor. Failure to provide this confirmation may result in the withholding of funds until verification is received.
Confidentiality:
Respect the privacy of students and do not disclose any confidential information obtained during tutoring sessions. Uphold the confidentiality of any proprietary information shared by LiveXP.
Intellectual Property:
Any content you create or share on the platform remains your intellectual property. However, by using the platform, you grant LiveXP a non-exclusive, worldwide license to use, reproduce, and distribute your content for promotional and educational purposes.
Suspension and Termination:
a. LiveXP reserves the right to suspend or terminate your account if you violate these terms or any other agreements published on the website or mentioned in these Terms and Conditions; or engage in any conduct that may harm the platform's reputation.
b. LiveXP reserves the right to withhold any amount otherwise due and payable to the Tutors in case of account suspension or termination based on the above reasons.
c. Tutors must ensure that in case of making a decision to stop their career at LiveXP, they must immediately:
Enable Vacation Mode in their profile to avoid further bookings;
Conduct all booked lessons;
Contact the Support Team with the request to terminate their account;
In case of non-compliance with the above requirements, LiveXP reserves the right to withhold any amount otherwise due and payable to the Tutors.
By continuing to use LiveXP as a tutor, you acknowledge that you have read, understood, and agreed to these terms and conditions. We appreciate your commitment to creating a positive and enriching learning experience for our users.