Dear LiveXP Tutors,
After much reflection, we have made the difficult decision to close LiveXP and discontinue our services. The platform will officially cease operations on February 28, 2025.
We are incredibly grateful for your dedication, passion, and the invaluable role you have played in making LiveXP a vibrant learning community. It has been an honor to support your teaching journey, and we truly appreciate the time and effort you have invested in your students.
What to Expect in the Coming Weeks
1. Completion of Scheduled Lessons
Conducting lessons which are already scheduled will be available until 15th of February.
Certain B2B students will have access to lessons until February 28. To accommodate these students, we've opened tutors' availability for this category of users until February 28.
2. Final Payouts
Starting from 17th of February all completed lessons and any outstanding balances will be processed for payments. Please proceed with the withdrawal requests as soon as you completed and confirmed all the scheduled lessons.
Please verify your payment details in your LiveXP account by 17th of February to avoid any delays.
3. Connecting with Your Students
If your students wish to continue learning with you beyond LiveXP, we encourage you to discuss possible arrangements directly with them.
If both you and your students agree, you may exchange contact details to continue lessons through alternative platforms or means.
4. Ongoing Support
Our support team will remain available to assist you throughout this transition.
If you have any questions or need further assistance, please contact us at [email protected] or check the LiveXP Help Center.
We understand this may come as unexpected news, and we sincerely appreciate your support and cooperation during this transition. LiveXP has been a special place for educators and learners alike, and we are proud of the community we’ve built together.
Thank you for being a part of this journey. Your dedication to teaching has made a lasting impact, and we wish you continued success in all your future endeavors.
With heartfelt appreciation,
The LiveXP Team
FAQ
When is the last day I can access my LiveXP account?
When is the last day I can access my LiveXP account?
Officially LiveXP will cease operations on February 28, 2025. You can access your LiveXP account until March 15, 2025. After this date, the platform will no longer be available.
What will happen to my personal information after the platform is closed?
What will happen to my personal information after the platform is closed?
All account data, including user information, will be deleted in accordance with GDPR policy.
Why isn’t my calendar showing availability for future weeks?
Why isn’t my calendar showing availability for future weeks?
Lessons can only be scheduled and attended within the period which is available for booking on the students' side (February 15th for most of the users, and February 28 for some B2B students). Because of this, your calendar won’t show availability for dates beyond that.