At LiveXP, we understand the value of personalized experiences and connections between students and tutors. One of the key ways to enhance this connection is through the customization of profile details.
"Your profile is more than just a digital placeholder — it's your gateway to personalized assistance, improved communication, and better learning experiences."
Why Customize Your Profile?
Your profile on our platform is not just a static page; it's your digital identity within our community. By filling in your profile details, you provide valuable information that can enhance your learning journey.
Just as you enjoy seeing complete tutor profiles, tutors appreciate the same for your profile.
Having a picture and name makes it easier for tutors to remember you and adds a personal touch.
Username vs. Name
It's essential to distinguish between your username and your name on our platform:
Username: Your username is a unique identifier assigned to you by the system during registration. It's impossible for the users to change it once they sign up. It is primarily used for logging in and reporting issues to our support team. However, usernames can be difficult to remember or pronounce for tutors and fellow students.
Name: Your name is how you want to be addressed by others on the platform. Unlike usernames, names are not unique and can be repeated by multiple users or adjusted at any time depending on your mood. Adding your name to your profile humanizes your presence and makes interactions more personable.
Trial Lesson Booking Details
When you book your first trial lesson with a tutor, share the real details about your goals and interests—this helps the tutor customize the lesson to fit your needs just perfectly.
Privacy and Security
We understand the importance of privacy and security when it comes to online platforms. Rest assured, we do not reveal, sensitive information such as contact details, last names, or addresses. Additionally, we encourage you not to disclose such information either.
How to Customize Your Profile
Customizing your profile is quick and easy. Simply follow these steps:
Web:
Log in to your account on our platform.
Navigate to your Account settings.
Update your profile picture, name, and any other relevant details.
Save your changes, and you're all set!
App:
Log in to your account.
Go to any of these tabs "Learning" or "Discover".
Click on the profile picture in the upper-right corner of the screen.
Click "Edit" in the upper right corner.
Update your profile picture, name, and any other relevant details.
Save your changes, and you're all set!